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# Refund Policy

## REFUND POLICY

If you’re uncertain about any asset’s workings or have questions before purchasing, please do not hesitate to reach out. I'll do my best to answer your questions. Please read this before purchase to avoid any unwelcome surprises.

This policy attempts to clarify the [asset store EULA](https://unity3d.com/pt/legal/as_terms) legal jargon and specifies the practical cases that it does, or does not cover. It does not add refund conditions that aren’t already covered by it.

All Asset Store sales are final as per the EULA section 2.2.9, which is agreed upon at checkout. Digital purchases cannot be returned once downloaded, hence it’s required to agree to waive the right to a refund. Clicking the “Download” button finalizes this agreement.\
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This is because it is impossible to ensure the package files are deleted after a refund is issued. Keeping both the package and its monetary value is not a fair trade. Therefore, some conditions must be met in order to avoid abuse or supporting impulsive purchases:

## Request Refund

To request a refund please go to your Unity User Options and choose Order History

![](https://963537199-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lzhr1XSMzMqNXjRnNlb%2Fuploads%2FvFJ37gVu2WT8HPaKU1FS%2Fimage.png?alt=media\&token=5b82396a-637a-43a0-8788-2ddddd993144)

Select the 3 dots menu on the asset you want to request a refund:

![](https://963537199-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lzhr1XSMzMqNXjRnNlb%2Fuploads%2FXnTDWcoO8GRfikV1vhVW%2Fimage.png?alt=media\&token=608a3d94-5821-4cbd-87d4-6dd23a9462fb)

![](https://963537199-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lzhr1XSMzMqNXjRnNlb%2Fuploads%2FFbNUH4whQuA18o5j5j7V%2Fchrome_di4x5gkndJ.gif?alt=media\&token=26bcd90a-d61a-4b89-a68a-5d8cd5d5cf6b)

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